The Changing Role of Technology in Human Service Organizations

Session Summary:

Penelope is a trusted solution for nonprofits, governments, police services, universities and international, national and state-wide health and social service organizations around the world.

Penelope is used in all Australian states and territories, across the USA and Canada, and across the United Kingdom, Ireland, New Zealand, Japan, South Africa, South Korea, Greece, Turkey and Bermuda. At Athena Software, we take great pride in our track record of client success spanning 14 dynamic years, 15 countries on 5 continents and encompassing over 17,000 users.

We are a privately-owned company based in Canada’s Technology Triangle in Waterloo, Ontario. From mid-sized non-profits to large multi-site organizations to national government departments, our case management software’s flexible design and powerful configurability has enabled successful deployment at hundreds of human services organizations worldwide.

Our presentation will center around the role of technology in Human Service Organizations and how it has changed over time. We will focus on the use of mobile technology and how it can be effectively harnessed in both developed and developing countries to provide better treatment across a wide range of human services. With over 14 years of expertise in this arena, Athena is positioned as a thought leader helping multiple agencies use our technology to grow their reach and improve their treatment.

In this session we will explore:


How the role of technology in human service agencies has changed



Where is the role of technology in human service agencies headed?



How mobility can aid assessment and treatment in a variety of services


Session Takeaways, gifts and links…


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